IN-SHOWROOM PICK UP
Make an appointment to pick up your order.
WhatsApp: +85267358196
Email: BOO@THATSCHONG.COM
Showroom Address: CHONG ACCESSORIES
G/F 120 SHA TSUI ROAD, TSUEN WAN N.T HONG KONG
LOCAL SHIPPING
All orders are shipped by SF EXPRESS. Please note that we do not accept liability for shipping loss or damage of returned goods, and we do not guarantee shipping times. If your order is urgent, please contact us to arrange a showroom pick-up.
INTERNATIONAL SHIPPING
Orders shipped outside of HONG KONG are subject to additional shipping charges. Any import duties and taxes charged upon parcel arrival are the responsibility of the recipient. For questions about customs charges, contact your local customs office.
VANCOUVER CANADA
For Vancouver, Canada orders, delivery may take longer due to local logistics. We offer pick-up options at designated locations in Vancouver or Richmond. For inquiries, contact us at BOO@THATSCHONG.COM.
DELIVERY & RETURNS
We're committed to making sure you're happy with your purchase. Please know that some of our accessories are handmade with care and attention to detail. We want you to consider this when buying, as it makes each item unique. Your happiness and satisfaction with our products matter most to us.
THAT'S CHONG accessories are made to order and handmade with care. We do not accept returns, exchanges, or cash refunds. We do not refund international duties and taxes. Sale items and those purchased with promotional codes are final sale and cannot be returned or exchanged.
